Proof, Not Promises
Has this kind of thinking helped a business like mine?
The business case for practical AI is already being demonstrated in the real world. Here's evidence — connected to the capabilities OAI brings together.
AI In Action
The Business Case Is Already Being Proven
Two independent, third-party examples of AI creating measurable business value — neither is an OAI client. We're showing them because the underlying capabilities are the same ones OAI brings together for the businesses we work with.
Independent Example · Not an OAI Client
Klarna
AI at ScaleKlarna deployed an AI customer-service assistant built on OpenAI's technology and measured the results at scale — one of the most-cited examples of AI handling real customer volume without sacrificing resolution quality.
- conversations handled in the first month
- 2.3M
- of all customer-service chats
- ⅔
- full-time agents' worth of work
- 700
- average resolution time
- 11 → <2 min
- reduction in repeat inquiries
- 25%
conversations handled in the first month
of all customer-service chats
full-time agents' worth of work
average resolution time
reduction in repeat inquiries
Independent Example · Not an OAI Client
VanderVeen Law Firm
AI Front OfficeA law firm replaced its reliance on voicemail and callback cycles with an always-on AI front office — answering every call, capturing every inquiry, and keeping staff focused on higher-value client work instead of routine phone coverage.
- call responsiveness, no missed calls
- 24/7
- dependence on voicemail or callbacks
- 0
- front-office workflow and intake
- Improved
- work for staff, coverage handled by AI
- Higher-value
call responsiveness, no missed calls
dependence on voicemail or callbacks
front-office workflow and intake
work for staff, coverage handled by AI
One Industry. Real Results.
One Industry. A Clear Example. Broader Potential.
We've chosen real estate as one example because the business outcomes are tangible and easy to see. The same principles — creating opportunity, responding faster, improving follow-up and converting more effectively — can create value across many of the industries OAI serves. Results vary by business; these are not guarantees of similar outcomes.
For targeted lead generation and CRM-driven growth capabilities, OAI works with Evolved Agents capabilities and systems where appropriate. The testimonials below are Evolved Agents client results, shared in the speakers' own words — not OAI client results.
Under the Hood
Our Technology Ecosystem
OAI doesn't build AI for its own sake. We build with and connect established language models, voice and communications infrastructure, CRM platforms and automation tooling — assembled around your business, not the other way around.
How we'll present every case study
Every OAI Case Study Will Show You the Whole Story.
The business. The problem. What we actually did. What changed. And what happened next.
- 1
The Business
Who they are and what they do
- 2
The Challenge
What they came to us with
- 3
What Was Getting Lost
Where opportunity or capacity was limiting growth
- 4
The OAI Approach
How we thought about the problem
- 5
What Was Implemented
The actual solution, built for their business
- 6
The Business Impact
What changed, measured honestly
- 7
Client Testimonial
In their own words
- 8
What Happened Next
Where the relationship went from there
Real Results. Real Businesses. No Invented Case Studies.
As OAI engagements are completed and clients agree to share their results, verified case studies will be published here.
Want to know what we'd find in your business?
The assessment is where every engagement — and every future case study — starts.